To be able to offer all this we have established a set of rules that please respectfully observe during your stay in our hotel.
Your reservation is absolutely secure. All your personal data is encrypted and will be processed in a secure way.
Personal Information will only be used to process your booking.
We will not charge you any Commision for making this booking, card will not be charged. Payment will be made at the hotel.
Visa, Euro/ MasterCard, American Express, Carte Blue, JCB, Maestro, Bancontact, Greatwall, Australian BankCard.
Hotel Contele Vladimir reserves the right to pre- authorize credit cards prior to arrival.
ARRIVAL AND DEPARTURE
Check-in can be made 14:00 until 00:00. Check-out will be no later then 12:00.
You can Check-in earlier or Check-out later on request, and the prices of these services are available at reception. Please let us know if you know that arrive after 22:00 at the following phone number +40.726.669.994
Guests who frees rooms until 12:00 can leave luggage in the luggage room for 8 hours without charges.
Left luggage at the luggage room more than 8 hours will be charged. If guests stay in the luggage room until 16:00 they will pay an additional fee of 50 % of the room price.
For when luggage is not taken from the room until 20:00 guests will pay full price for another day stay.
CHILDREN AND EXTRA BEDS
All children under 12 years have free accommodation with adults, provided they do not require extra baby cots/beds.
Baby cot / child / night is 43 ron.
Extra bed / child / night is 43 ron.
All children under 7 years have free breakfast. Breakfast is served daily from 9:00 to 11:00.
For Half Board, dinner is included in the price for number of adults specified in the reservation.
In Hotel Contele Vladimir we don't allow pets.
Exception: if the animal is part of the family and you want to bring it, you will have to pay an additional 200 lei for hygiene and additional cleaning. The fee is fixed, irrespective of the size, race or duration of the stay.
Cancellation is free of charge provided you comply with the notice period.
If the reservation is canceled at least 7 days before the date of arrival, no fee will be charged.
If the reservation is canceled 7 days or less prior to arrival will be charged first night.
In case of no show the first night is charged.
* Cancellation policy for packages or special offers is that the advance of 50 % is not refundable and can not be used for other services than those for which was perceived.
In Hotel Contele Vladimir is not allowed to smoke in the rooms or public areas, there are special places for smoking. It will be a charge of sanitation which is equivalent to the value of one night's accommodation for smoking rooms.
You can receive guests in your room at Hotel Contele Vladimir between 12:00 and 20:00 no extra cost, provided that they register at the reception.
DISPUTES AND COMPLAINTS
We reserve the right to debit card our guests regardless of their desire, at least in the following cases: when you left without paying, you have produced damage or destruction, when you left with objects that do not belong to you and you forgot to pay at the reception, and you have not canceled the reservation in the deadlines above.
Any controversy, dispute or claim which may arise from the application of our pension policy, we will try to solve it amicably, if this is not possible will come under the jurisdiction of the Court in Bucharest.
UNDESIRABLE CUSTOMER DISPOSAL PROGRAM
We reserve the right to forcibly evict undesirable customers from the restaurant, bar or pension. Also taking into account the above, we reserve our right to select the customers.
Inside Hotel Contele Vladimir **** you are not allowed to consume alcoholic beverages and food from outside!
We believe that every client on arrival or when accessing any service (rooms, restaurant, bar, pub) inthe Hotel Contele Vladimir has acknowledged the aforementioned terms and conditions and accept them silently.
PENSION CONETELE VLADIMIR POLICY CHANGES
Hotel policies can be modified without further notification.